Shipping Policy

We provide safe, efficient, and reliable global shipping services for all table tennis and tennis equipment orders, ensuring every racket, sports ball, and accessory is professionally packaged, shockproof, compression-resistant, and fully protected during cross-regional transportation and safely delivered to global sports enthusiasts and individual customers. All valid orders will be processed within one to three business days after successful payment confirmation, excluding weekends and official public holidays, during which warehouse sorting, product performance inspection, reinforced protective packaging, and order dispatching operations will be suspended for routine equipment maintenance and staff rest arrangements. As precision sports equipment with fragile frames, elastic strings, and spherical structures, our table tennis and tennis products adopt categorized professional packaging solutions to avoid structural damage, surface wear, and performance attenuation during transit. All table tennis rackets are wrapped with thickened anti-collision foam and scratch-resistant protective films in all directions to prevent rubber surface extrusion deformation, edge cracking, and handle abrasion caused by stacking and jolting. Table tennis balls are sealed in independent compression-resistant packaging to keep spherical shape intact and avoid extrusion flatness and surface scratch damage. Tennis rackets, as high-precision frame equipment, are equipped with customized protective covers and fixed buffer structures to prevent frame bending, string loosening, wire breakage, and paint peeling during long-distance transportation. Tennis balls are placed in sealed pressure-preserving packaging to maintain internal air pressure and original bouncing performance. All small accessories such as overgrips, vibration dampers, and replacement parts are independently sorted and fixed to prevent loss and friction damage. All packaged products are placed in thickened waterproof, drop-resistant, and compression-resistant hard cartons with fully sealed edges and reinforced corner protection structures, effectively isolating external moisture, dust, extrusion pressure, and collision impact. This professional packaging method ensures that racket elasticity, string tension, ball bounce performance, and overall product appearance remain unchanged after cross-border logistics transportation. After the order is completely sorted, professionally packaged, and officially dispatched from the warehouse, an automatic shipping confirmation notice will be issued with an exclusive tracking number, enabling customers to check real-time logistics transit status, transportation progress, and final delivery information online through any electronic device at any time. Standard domestic shipping generally takes four to seven business days for door-to-door delivery, while international shipping usually requires ten to eighteen business days due to mandatory cross-border customs clearance procedures, international logistics scheduling, and local terminal distribution arrangements. All displayed delivery durations are estimated reference values and cannot be absolutely guaranteed. Unavoidable shipping delays may occur due to extreme severe weather, strict customs inspection progress, peak logistics congestion, carrier operational backlogs, and other objective factors completely beyond our effective control. Our professional logistics team will actively track transportation dynamics and provide timely problem-solving assistance to minimize shopping inconvenience. All shipping fees are automatically calculated on the checkout page based on package volume, weight, and delivery region, with qualified orders eligible for regular free shipping promotions. All international import taxes and clearance fees are borne by recipients in accordance with local policies.