FAQ

A: Our table tennis and tennis gear is professionally designed to accommodate sports beginners, casual players, and daily training users. Table tennis rackets adopt moderate elasticity and high-viscosity rubber surfaces, featuring easy control, stable rotation, and forgiving hitting feedback, helping beginners master basic swinging and ball control skills quickly. Standard table tennis balls deliver uniform bounce and stable flight performance, suitable for daily repetitive training. Our tennis rackets adopt lightweight balanced design and moderate string tension, reducing wrist burden and operation difficulty, while durable tennis balls offer stable bouncing and wear resistance for outdoor court training. All products adapt to daily leisure exercise and skill training needs for entry-level users. 

A: All table tennis rackets are made of high-quality solid wood bottom plates and upgraded rubber materials, with integrated compression molding technology to enhance structural firmness and surface durability. The high-strength structure resists daily collision and friction, effectively preventing edge cracking, rubber peeling, and deformation. The stable elasticity and surface viscosity can be maintained for a long time after repeated hitting, fully meeting long-term daily training and amateur competition use without easy performance degradation. 

A: Our tennis rackets adopt high-toughness frame materials with strong impact resistance and wind resistance, adapting to complex outdoor sports environments. The tight string layout maintains stable tension during high-speed hitting and wind interference, ensuring accurate ball control and flight stability. The matched wear-resistant tennis balls adopt thickened felt layers to resist court friction and outdoor weather erosion, maintaining stable bouncing performance on hard courts for long-term outdoor training. 

A: All sports equipment products are professionally photographed and high-precision color-calibrated to restore real product color, texture, and appearance. Slight visual differences caused by different display device resolutions, ambient light intensity, and shooting angles are normal and will not affect product performance, durability, and sports experience. 

A: Customers can apply for order cancellation or information modification within twelve hours after successful payment, provided that the order has not been sorted, packaged, and dispatched by the warehouse team. Once the packaging and shipping process starts, orders cannot be modified or canceled to ensure standardized logistics arrangement and orderly overall order management. 

A: If received table tennis or tennis equipment has package damage, frame deformation, surface scratch, rubber damage, string breakage, or missing accessories caused by transportation collision and extrusion, customers need to submit feedback and provide real product and packaging photos within forty-eight hours after delivery. We will quickly verify the actual situation and provide targeted solutions in accordance with the official return and exchange policy. 

A: Domestic shipping takes four to seven business days after warehouse processing, while international shipping takes ten to eighteen business days due to customs clearance procedures and cross-border logistics scheduling. After shipment, the system will automatically send an exclusive tracking number for real-time online logistics inquiry. 

A: Store table tennis rackets in dry and constant-temperature environments to avoid high-temperature extrusion and humid mildew, and clean rubber surface dust regularly to maintain viscosity. Keep table tennis balls away from heavy extrusion to prevent deformation. For tennis rackets, avoid violent collision and excessive stretching of strings, wipe dust after outdoor use, and store in ventilated places to maintain stable string tension and frame firmness, extending overall equipment service life.